We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. All returns/exchanges in accordance with this policy require an original receipt and must be within 30 days of the original transaction.
Please include your packing slip with your return/exchange.
If you do not have the packing slip, please include the following information with your return:
- Your name and billing address.
- The name, address and zip code of the person who placed the order, if it was a gift.
- The original purchase price and approximate date of the purchase.
- The item number of the merchandise, if available.
- The reason for the exchange.
- Indicate if your return or exchange is from outside the contiguous
Send your item to the address below using any traceable method. Once we receive your package, we will promptly exchange or refund as you instruct.
Our return/exchange address is:
- EcoWrap 51 Sherwood Terrace,
- Suite 51C
- Lake Bluff, IL 60044 USA
Please feel free to contact us with any questions or concerns at (847) 482 - 0304 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it
